VoIP

Help on setting up, using and getting the most out of our VoIP platform

Using your mobile to make and receive VoIP calls
We use Bria to make and receive calls on Mobile phones. Other apps are available but this is easy to use and reliable. We are in no way linked to Bria. What...
Fri, 24 Apr, 2015 at 2:31 PM
How do I record my outgoing voicemail message?
There are two types of Voicemail greeting. A Personal greeting for each extension A Group greeting (e.g. For Sales, Accounts, Service Department etc) ...
Mon, 27 Apr, 2015 at 6:33 PM
How do I answer someone elses phone when it is ringing? (aka: Call Pickup)
What is Call Pickup? It allows you to answer another phone that's ringing across the office without getting up from your desk. Call Pickup Grou...
Fri, 22 May, 2015 at 3:32 PM
How do I add or remove call waiting tone on my Yealink phone?
Log into your Yealink phone to enable or disable call waiting tone Find IP address by pressing OK on your handset Enter this IP address into your bro...
Wed, 1 Jul, 2015 at 10:17 AM
Disable IP Calling on Yealink
Issue: Some Yealink phones will ring if they detect certain Port Scans. you can disable this by disabling 'Allow IP Call' Note: The i...
Wed, 3 Feb, 2016 at 12:03 PM
International Calls
Our international call package comes with 4000 inclusive minutes per month to the following countries. CountryArgentinaAustraliaAustriaAustriaBelgiumB...
Wed, 23 May, 2018 at 5:16 PM
How to enable/disable DND on a Yealink T20
The Yealink T20 handset doesn't have a button for DND like most phones. To enable or disable DND you have to go through the menu options. Press the M...
Mon, 11 Jun, 2018 at 1:48 PM
How to add a speed dial on a Yealink T48
This video on YouTube is quite helpful at showing the steps to add speed dials on a Yealink T48 https://www.youtube.com/watch?v=dcIE-NHujyM
Thu, 14 Jun, 2018 at 12:19 PM